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Privacy Policy

Privacy Policy for The Loft Father

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Effective Date: 26/05/2025
Last Updated: 26/05/2025

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1. Who We Are

The Loft Father is a UK-based business specialising in small space renovations and storage solutions, including loft ladders, loft boarding, and under-stair storage. We are committed to respecting and protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect and process the following personal information:

  • Contact Information: name, email address, telephone number, and postal address (when you contact us or request a service).

  • Project Details: information you provide about your home or space that helps us offer an accurate quote or service.

  • Website Usage Data: including IP address, browser type, pages visited, and time spent on the site, collected via cookies and analytics tools.

3. How We Use Your Information

We process your personal data to:

  • Respond to your enquiries or quote requests

  • Deliver and manage our services

  • Improve our website and customer experience

  • Send occasional service updates or promotional messages (only if you opt-in)

We process data lawfully, fairly, and transparently, under one or more of the lawful bases defined by UK GDPR (such as consent or performance of a contract).

4. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your data with trusted third-party service providers (e.g. web hosting or analytics tools) solely to support the operation of our website and services.

All third parties are required to process your data in accordance with UK GDPR and only for the purposes we specify.

5. Cookies

Our website uses cookies to help improve user experience and analyse traffic. You can manage your cookie preferences through your browser settings. For more details, see our [Cookie Policy] (if applicable).

6. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

7. Your Data Rights (UK GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request erasure of your data ("right to be forgotten")

  • Object to or restrict certain types of processing

  • Withdraw consent (if consent was the legal basis for processing)

  • Lodge a complaint with the Information Commissioner’s Office (ICO):
    www.ico.org.uk

To exercise any of these rights, please contact us at:

📧 theloftfather@gmail.com
📞 07727414808

8. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting obligations.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email or through our website.

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